@import "https://fonts.googleapis.com/css2?family=Public+Sans:wght@400;500;600;700;800&display=swap";:root{--bg-primary:#f7f7f5;--bg-secondary:#fff;--bg-tertiary:#e7e7e4;--accent-primary:#1e40af;--accent-secondary:#1d4ed8;--accent-glow:#1e40af14;--text-primary:#1a1a18;--text-secondary:#44443f;--text-muted:#6e6e67;--glass-bg:#fff;--glass-border:#e4e4e0;--glass-border-focus:#1e40af66;--glass-shadow:0 1px 2px #1a1a180d;--status-aberto:#0891b2;--status-aberto-bg:#ecfeff;--status-atendimento:#6d28d9;--status-atendimento-bg:#f5f3ff;--status-resolvido:#047857;--status-resolvido-bg:#ecfdf5;--status-fechado:#374151;--status-fechado-bg:#f3f4f6;--status-aguardando:#d97706;--status-aguardando-bg:#fef3c7;--status-pausado:#ea580c;--status-pausado-bg:#fff7ed;--status-concluido:#047857;--status-concluido-bg:#ecfdf5;--border-color:#e4e4e0;--priority-baixa:#047857;--priority-media:#b45309;--priority-alta:#b91c1c;--priority-urgente:#be185d;--font-sans:"Public Sans", -apple-system, BlinkMacSystemFont, 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#0006;--status-aberto:#22d3ee;--status-aberto-bg:#22d3ee1f;--status-atendimento:#a78bfa;--status-atendimento-bg:#a78bfa1f;--status-resolvido:#34d399;--status-resolvido-bg:#34d3991f;--status-fechado:#9ca3af;--status-fechado-bg:#9ca3af1f;--status-aguardando:#fbbf24;--status-aguardando-bg:#fbbf241f;--status-pausado:#fb923c;--status-pausado-bg:#fb923c1f;--status-concluido:#34d399;--status-concluido-bg:#34d3991f;--priority-baixa:#34d399;--priority-media:#fbbf24;--priority-alta:#f87171;--priority-urgente:#f472b6}.theme-toggle .theme-toggle-label{opacity:0;white-space:nowrap;max-width:0;transition:max-width .2s,opacity .2s;overflow:hidden}.theme-toggle:hover .theme-toggle-label{opacity:1;max-width:140px}@media print{.theme-toggle,.no-print{display:none!important}.print-evidence-grid{grid-template-columns:repeat(3,minmax(0,1fr))!important;gap:10px!important;width:100%!important;display:grid!important}.print-evidence-item{page-break-inside:avoid!important;break-inside:avoid!important}}*{box-sizing:border-box;font-family:var(--font-sans);-webkit-font-smoothing:antialiased;margin:0;padding:0}body{background-color:var(--bg-primary);color:var(--text-primary);min-height:100vh;font-size:16px;line-height:1.5;overflow-x:hidden}h1,h2,h3{letter-spacing:-.02em;line-height:1.25}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--accent-primary);outline-offset:2px}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-primary)}::-webkit-scrollbar-thumb{background:var(--bg-tertiary);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}button,.btn{border-radius:var(--border-radius-md);cursor:pointer;transition:var(--transition-smooth);border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:12px 24px;font-size:.98rem;font-weight:600;display:inline-flex}button:disabled,.btn:disabled{opacity:.5;cursor:not-allowed;pointer-events:none;box-shadow:none!important;transform:none!important}.btn-primary{background:var(--accent-primary);color:#fff;box-shadow:0 1px 2px #1018281a}.btn-primary:hover{background:var(--accent-secondary)}.btn-primary:active{background:#1e3a8a}.btn-secondary{background:var(--bg-secondary);color:var(--text-primary);border:1px solid var(--glass-border);box-shadow:0 1px 2px 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var(--glass-border);background:var(--bg-primary);border-radius:6px;width:80px;height:80px;position:relative;overflow:hidden}.ticket-chat-composer .pending-image-card img{object-fit:cover;width:100%;height:100%}.ticket-chat-composer .pending-image-info{color:#fff;background:#0009;flex-direction:column;padding:4px;font-size:.65rem;display:flex;position:absolute;bottom:0;left:0;right:0}.ticket-chat-composer .pending-image-info span{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.ticket-chat-composer .remove-image-btn{z-index:3;color:#fff;cursor:pointer;background:#dc2626;border:2px solid #fff;border-radius:50%;justify-content:center;align-items:center;width:28px;min-width:28px;height:28px;margin:0;padding:0;line-height:1;display:inline-flex;position:absolute;top:4px;right:4px;box-shadow:0 2px 6px #00000059}.ticket-chat-composer .remove-image-btn:hover:not(:disabled){background:#b91c1c;transform:scale(1.06)}.ticket-chat-composer 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p{margin:0}.toolbar-btn.active{background:#ffffff26}