@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700&display=swap";:root{--bg-primary:#f3f4f6;--bg-secondary:#fff;--bg-tertiary:#e5e7eb;--accent-primary:#1e40af;--accent-secondary:#1d4ed8;--accent-glow:#1e40af1a;--text-primary:#111827;--text-secondary:#2d3748;--text-muted:#6b7280;--glass-bg:#ffffffe6;--glass-border:#00000014;--glass-border-focus:#1e40af66;--glass-shadow:0 10px 30px -10px #00000014, 0 1px 3px 0 #00000008;--status-aberto:#0891b2;--status-aberto-bg:#ecfeff;--status-atendimento:#6d28d9;--status-atendimento-bg:#f5f3ff;--status-resolvido:#047857;--status-resolvido-bg:#ecfdf5;--status-fechado:#374151;--status-fechado-bg:#f3f4f6;--status-aguardando:#d97706;--status-aguardando-bg:#fef3c7;--priority-baixa:#047857;--priority-media:#b45309;--priority-alta:#b91c1c;--priority-urgente:#be185d;--font-sans:"Outfit", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;--transition-smooth:all .25s cubic-bezier(.4, 0, .2, 1);--border-radius-lg:16px;--border-radius-md:10px}*{box-sizing:border-box;font-family:var(--font-sans);-webkit-font-smoothing:antialiased;margin:0;padding:0}body{background-color:var(--bg-primary);color:var(--text-primary);background-image:radial-gradient(circle at 10% 20%,#1e40af08 0%,#0000 40%),radial-gradient(circle at 90% 80%,#6d28d908 0%,#0000 40%);background-attachment:fixed;min-height:100vh;overflow-x:hidden}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-primary)}::-webkit-scrollbar-thumb{background:var(--bg-tertiary);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}button,.btn{border-radius:var(--border-radius-md);cursor:pointer;transition:var(--transition-smooth);border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:12px 24px;font-size:.98rem;font-weight:600;display:inline-flex}button:disabled,.btn:disabled{opacity:.5;cursor:not-allowed;pointer-events:none;box-shadow:none!important;transform:none!important}.btn-primary{background:var(--accent-primary);color:#fff;box-shadow:0 4px 14px #1e40af40}.btn-primary:hover{background:var(--accent-secondary);transform:translateY(-1px);box-shadow:0 6px 20px #1e40af59}.btn-primary:active{transform:translateY(0)}.btn-secondary{background:var(--bg-secondary);color:var(--text-primary);border:1px solid var(--glass-border);box-shadow:0 1px 2px #0000000d}.btn-secondary:hover{border-color:var(--text-muted);background:#f9fafb}.btn-danger{color:var(--priority-alta);background:#b91c1c1a;border:1px solid #b91c1c40}.btn-danger:hover{background:#b91c1c26;box-shadow:0 4px 12px #b91c1c1a}input,select,textarea{background-color:var(--bg-secondary);border-radius:var(--border-radius-md);width:100%;color:var(--text-primary);transition:var(--transition-smooth);border:1px solid #00000026;outline:none;padding:14px 18px;font-size:1rem}input:focus,select:focus,textarea:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px var(--accent-glow);background-color:var(--bg-secondary)}label{color:var(--text-secondary);margin-bottom:8px;font-size:.95rem;font-weight:600;display:block}.glass-panel{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:var(--border-radius-lg);box-shadow:var(--glass-shadow);-webkit-backdrop-filter:blur(12px)}.status-pill{text-transform:uppercase;letter-spacing:.05em;border-radius:20px;align-items:center;gap:6px;padding:6px 14px;font-size:.82rem;font-weight:700;display:inline-flex}.status-pill.aberto{color:var(--status-aberto);background:var(--status-aberto-bg);border:1px solid #0891b240}.status-pill.em-atendimento{color:var(--status-atendimento);background:var(--status-atendimento-bg);border:1px solid #6d28d940}.status-pill.resolvido{color:var(--status-resolvido);background:var(--status-resolvido-bg);border:1px solid #04785740}.status-pill.fechado{color:var(--status-fechado);background:var(--status-fechado-bg);border:1px solid #37415140}.status-pill.aguardando-confirmação,.status-pill.aguardando-confirmacao{color:var(--status-aguardando);background:var(--status-aguardando-bg);border:1px solid #d9770640}.priority-indicator{align-items:center;gap:8px;font-size:.9rem;font-weight:600;display:inline-flex}.priority-dot{border-radius:50%;width:10px;height:10px}.priority-dot.baixa{background-color:var(--priority-baixa)}.priority-dot.media{background-color:var(--priority-media)}.priority-dot.alta{background-color:var(--priority-alta)}.priority-dot.urgente{background-color:var(--priority-urgente)}@keyframes modalFadeIn{0%{opacity:0}to{opacity:1}}@keyframes modalScaleUp{0%{opacity:0;transform:scale(.95)translateY(10px)}to{opacity:1;transform:scale(1)translateY(0)}}.modal-overlay{-webkit-backdrop-filter:blur(8px);z-index:9999;background-color:#11182773;justify-content:center;align-items:center;width:100vw;height:100vh;animation:.2s ease-out forwards modalFadeIn;display:flex;position:fixed;top:0;left:0}.modal-container{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:var(--border-radius-lg);width:90%;max-width:620px;max-height:85vh;box-shadow:0 20px 50px #00000026, var(--glass-shadow);-webkit-backdrop-filter:blur(16px);flex-direction:column;padding:32px;animation:.3s cubic-bezier(.16,1,.3,1) forwards modalScaleUp;display:flex;overflow:hidden}.modal-scrollable{flex:1;margin:20px 0;padding-right:8px;overflow-y:auto}.suggestion-card-item{background:var(--bg-secondary);border:1px solid var(--glass-border);border-radius:var(--border-radius-md);cursor:pointer;transition:var(--transition-smooth);align-items:flex-start;gap:16px;margin-bottom:12px;padding:16px 20px;display:flex}.suggestion-card-item:hover{border-color:var(--accent-primary);background:var(--accent-glow);transform:translateY(-1px)}.suggestion-card-item.checked{border-color:var(--status-resolvido);background:var(--status-resolvido-bg)}.suggestion-checkbox-input{cursor:pointer;width:20px;height:20px;accent-color:var(--status-resolvido);flex-shrink:0;margin-top:2px}.suggestion-text{color:var(--text-primary);-webkit-user-select:none;user-select:none;font-size:.98rem;line-height:1.5}.suggestion-card-item.checked .suggestion-text{color:var(--status-resolvido)}.report-modal-backdrop{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:1000;background:#0006;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.report-modal-content{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:var(--border-radius-lg);flex-direction:column;width:100%;max-width:800px;max-height:90vh;display:flex;overflow-y:auto;box-shadow:0 20px 40px #00000026}.report-modal-header{border-bottom:1px solid var(--glass-border);justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.report-modal-header h3{color:var(--text-primary);margin:0;font-size:1.25rem;font-weight:700}.report-modal-body{flex-direction:column;gap:24px;padding:24px;display:flex}.report-modal-footer{border-top:1px solid var(--glass-border);background:#00000003;justify-content:flex-end;gap:12px;padding:16px 24px;display:flex}.report-form-section{border:1px solid var(--glass-border);border-radius:var(--border-radius-md);background:#fff6;padding:20px}.report-form-section-title{color:var(--accent-primary);text-transform:uppercase;letter-spacing:.05em;border-bottom:1px solid #0000000d;margin-top:0;margin-bottom:16px;padding-bottom:8px;font-size:.95rem;font-weight:700}.report-grid-2{grid-template-columns:1fr 1fr;gap:16px;display:grid}.report-grid-3{grid-template-columns:1fr 1fr 1fr;gap:16px;display:grid}.report-grid-5{grid-template-columns:repeat(5,1fr);gap:12px;display:grid}.report-table{border-collapse:collapse;width:100%;margin-top:8px}.report-table th{color:var(--text-secondary);text-transform:uppercase;text-align:left;border-bottom:2px solid var(--glass-border);background:#00000008;padding:8px 12px;font-size:.8rem;font-weight:700}.report-table td{border-bottom:1px solid var(--glass-border);padding:8px 12px}.report-table input{border:1px solid var(--glass-border);background:#fff;border-radius:6px;width:100%;padding:6px 10px;font-size:.85rem}.report-dynamic-list{flex-direction:column;gap:8px;display:flex}.report-dynamic-item{align-items:center;gap:12px;display:flex}.report-view-container{border:1px solid var(--glass-border);border-radius:var(--border-radius-lg);background:var(--glass-bg);box-shadow:var(--glass-shadow);flex-direction:column;gap:20px;padding:24px;display:flex}.report-view-title-box{text-align:center;border-bottom:2px solid var(--glass-border);margin-bottom:8px;padding-bottom:16px}.report-view-section{flex-direction:column;gap:12px;display:flex}.report-view-section-title{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em;background:#00000008;border-radius:6px;padding:6px 12px;font-size:.9rem;font-weight:700}.report-view-grid-data{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;padding:0 12px;display:grid}.report-view-data-item{flex-direction:column;gap:4px;display:flex}.report-view-data-label{color:var(--text-muted);font-size:.78rem}.report-view-data-val{color:var(--text-primary);font-size:.92rem;font-weight:600}.report-rendered-table{border-collapse:collapse;width:100%}.report-rendered-table th{color:var(--text-secondary);border-bottom:1px solid var(--glass-border);text-align:left;background:#00000005;padding:8px 12px;font-size:.78rem;font-weight:700}.report-rendered-table td{border-bottom:1px solid var(--glass-border);padding:8px 12px;font-size:.88rem}.approval-alert-card{border-radius:var(--border-radius-lg);background:linear-gradient(135deg,#d977061a 0%,#f59e0b0d 100%);border:1px solid #d9770633;flex-direction:column;gap:16px;padding:20px;display:flex}